Terms & Conditions
Welcome to Sire. These Terms & Conditions ("Terms") govern your access to and use of the websites, software, mobile and web applications, dashboards, APIs, and related services (collectively, the "Service") provided by Sire Apps LLC, a Michigan limited liability company (hereinafter "Sire," "Company," "us," "we," or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Eligibility and Accounts
You must be at least 18 years old and able to form a legally binding contract to use the Service. When you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] of any unauthorized access or use.
2. The Service
Sire provides software-as-a-service tools designed to help sneaker and apparel resellers manage their inventory, customer lists, offers, payments, and operations. Specific features, integrations, and limits are described on our Site or within the product, and may be updated, added, or removed from time to time. We do not guarantee that any specific feature will be available indefinitely.
3. Subscriptions, Fees, and Billing
Access to paid plans of the Service is offered on a subscription basis (monthly or annual, as selected at sign-up). By subscribing, you authorize us and our payment processor to charge the applicable fees, plus any taxes, to your designated payment method on a recurring basis until you cancel. Subscriptions automatically renew at the end of each billing period at the then-current rate unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. All fees are stated in U.S. dollars unless otherwise specified. Refund eligibility is governed by our Refund Policy, which is incorporated into these Terms by reference.
4. Payment Processing
Sire Apps LLC is an Elavon Payments MSP & Registered ISO of Elavon, Inc., Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Card and ACH payments processed through the Service are handled by Elavon and other third-party payment processors. Use of these processors is subject to their own terms and policies. You are responsible for ensuring that the payment information you provide is accurate and that you are authorized to use the payment method.
5. Acceptable Use
You agree not to: (a) use the Service for any unlawful purpose or in violation of any applicable law or regulation; (b) sell, resell, or commercially exploit the Service except as expressly permitted; (c) reverse engineer, decompile, or attempt to extract the source code of the Service; (d) interfere with or disrupt the integrity, performance, or security of the Service; (e) upload or transmit viruses, malware, or other harmful code; (f) use the Service to send unsolicited communications or to infringe the rights of any third party; or (g) use automated means (bots, scrapers) to access the Service except via our published APIs and within their documented limits.
6. Your Content and Data
You retain all rights to the inventory, customer information, images, listings, and other content you upload to or generate using the Service ("Customer Data"). You grant Sire a non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and process Customer Data solely as necessary to provide and improve the Service, support you, and comply with law. You represent that you have all rights necessary to upload your Customer Data and that it does not infringe any third-party rights. You are solely responsible for the accuracy, legality, and quality of your Customer Data.
7. Intellectual Property
The Service, including all software, designs, logos, trademarks, text, graphics, and underlying technology, is owned by Sire or its licensors and is protected by United States and international intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your active subscription. No other rights are granted by implication or otherwise.
8. Third-Party Services and Marketplaces
The Service may integrate with third-party platforms, marketplaces, or services (such as price feeds, payment processors, or messaging providers). Your use of those third-party services is governed by their own terms and privacy policies. Sire is not responsible for, and disclaims all liability arising from, the availability, accuracy, content, or practices of any third-party service.
9. Suspension and Termination
You may terminate your account at any time by cancelling your subscription. We may suspend or terminate your access to the Service, with or without notice, if (a) you violate these Terms, (b) your payment fails or is reversed, (c) we are required to do so by law, or (d) we reasonably believe your use poses a risk to Sire, our other customers, or any third party. Upon termination, your right to use the Service ceases immediately. We may retain Customer Data for a reasonable period to allow for export and as required by law; thereafter we may delete it. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and governing law) will survive.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. SIRE DOES NOT WARRANT THAT MARKET PRICES, INVENTORY DATA, OR ANY OTHER INFORMATION DISPLAYED IN THE SERVICE IS ACCURATE, COMPLETE, OR TIMELY. YOU USE THE SERVICE AT YOUR OWN RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIRE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE. SIRE'S TOTAL CUMULATIVE LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID TO SIRE FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to defend, indemnify, and hold harmless Sire and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Data, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction and venue of those courts. To the extent permitted by law, both parties waive any right to a jury trial.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
15. Contact
Questions about these Terms can be sent to [email protected], or by mail to Sire Apps LLC, Michigan, USA.